Privacy Policy
Astra Aviation Privacy Policy
Last Updated: [09/03/2025]
Astra Aviation Corp (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, astraaviationcorp.com (the “Site”), or when you engage with us in relation to our aviation services.
By accessing the Site or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect the following categories of information:
Personal Identification Data: Name, date of birth, passport or government ID number, email address, phone number, billing and mailing address.
Travel & Flight Information: Itineraries, booking details, passenger manifests, frequent flyer information, special service requests, and emergency contact details.
Payment Information: Credit/debit card details or billing information necessary to process transactions.
Operational & Regulatory Data: Security clearance details, visa information, customs forms, or other data required by aviation authorities such as FAA, TSA, or ICAO.
Technical Data: IP address, browser type, operating system, device identifiers, and Site usage analytics.
Cookies and Tracking Technologies: Used to enhance browsing experience, analyze site performance, and tailor content.
2. How We Use Your Information
We may use your information to:
Process flight bookings, reservations, and aviation-related services.
Comply with aviation safety, security, and regulatory requirements (FAA, TSA, ICAO, DHS, or local aviation authorities).
Communicate with passengers regarding flights, schedules, and operational updates.
Respond to customer inquiries and provide support.
Improve our services, website, and safety protocols.
Conduct fraud prevention, security checks, and regulatory reporting.
Send administrative updates or marketing communications (if you have opted in).
3. Sharing of Information
We may share information with:
Regulatory Authorities: FAA, TSA, ICAO, DHS, customs, border control, or other relevant government agencies as legally required.
Service Providers: Ground handling companies, flight operations partners, maintenance providers, or IT service providers.
Business Partners: Charter operators, travel agencies, or third parties involved in fulfilling aviation services.
Legal Disclosures: When required by law, subpoena, or to protect the rights, safety, and security of passengers and crew.
We do not sell your personal information.
4. Data Security
We implement technical, physical, and administrative safeguards to protect your data. This includes encryption of sensitive data, restricted access to passenger records, and secure data storage in compliance with aviation security standards.
However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your information only as long as necessary:
To provide aviation services and support.
To meet regulatory recordkeeping requirements (e.g., FAA/TSA reporting).
To resolve disputes and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for processing where applicable.
Request restrictions on processing.
Opt out of marketing communications.
Requests may be subject to identity verification and applicable aviation security laws.
7. Cookies & Tracking
We use cookies to improve website performance and personalize user experience. You may disable cookies in your browser settings, though some Site functions may not operate properly.
8. International Data Transfers
Because aviation operations often involve international flights, your information may be transferred to countries that may not provide the same level of data protection as your home country. We take steps to ensure appropriate safeguards are in place.
9. Children’s Privacy
We do not knowingly collect information from children under 13 (or under the legal minimum age in your jurisdiction) unless required for aviation travel purposes and with parental/guardian consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Astra Aviation Corp
Email: admin@astraaviation.com.mx
Phone: +1 726-250-7039
Address: San Antonio, Texas